The Air Force Academy Athletics Corporation is looking for a General Manager of Ticket Sales.
The General Manager (GM) of Ticket Sales will drive ticket revenue in support of Air Force Athletics. Responsible for training, mentoring, motivating and coaching the ticket sales staff. Responsible for development and strategic implementation of a comprehensive ticket sales plan designed to meet and exceed annual sales goals set forth by Associate AD of External Operations and CEO of the Air Force Academy Athletic Corporation. The GM will oversee the sales and service activities related to season tickets, partial plans, group tickets, customer service and all other ticket options. The GM will be responsible for developing and implementing effective systems to monitor the professional development and sales production of each member of the Ticket Sales staff and the achievement of reaching or exceeding the overall sales goals set forth for each of 5 ticketed sports.
Bachelor’s degree in marketing, sports management, communications, journalism, or related field required. Master’s degree preferred. Four or more years of experience in collegiate or professional ticket sales, including two years of management. Proven track record of revenue generation and outbound sales success. Experience with customer service, email, telemarketing, internet marketing, statistical analysis, market research, annual budget planning and sales plan development. Exceptional attention to detail, oral and written communication skills and excellent customer service. Working knowledge of personal computer, word processing, spreadsheets and ticketing systems including Paciolan and AudienceView. Careful attention to detail. Experience in team environment and strong analytic and interpersonal skills. Demonstrated ability to manage multiple projects, work as part of a team and motivate staff in a fast paced environment.
Additional Salary Information: Eligible for paid-time off (vacation and sick), 401K, Medical, Dental, and Vision Benefits.
About Air Force Academy Athletics Corporation
Air Force Academy Department of Intercollegiate Athletics
The AFAAC is a 501(c)(3) tax-exempt organization that supports and manages all of the Air Force Academy's athletics fundraising programs while also providing assistance with coaching, recruiting, ticketing, logistics and sports conference objectives. We are an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.