Reporting to the Executive Director of Portland'5 Centers for the Arts, the Director of Event Services is a key leadership and management position. The position manages and oversees all aspects of the Event Services department, directly supervising 5 full-time employees and an overall department of 150 part-time employees and more than 600 volunteers. The department ensures that front-of-house functions and operations are planned and run effectively, providing safe and enjoyable environments for more than 1 million people at 1,000+ annual events held in five theatres and additional public spaces of Portland'5. Working collaboratively with other Portland'5 departments, the Director's interactions also include external promoters, clients, and tours; regional and resident tenant arts organizations; other Metro divisions and departments; third-party service providers; government agencies and law enforcement; and with industry colleagues and professionals. The position is part of the Portland'5 senior executive team. The Director creates and implements: long-term and short-term goals to ensure Portland'5 and department objectives; annual department budget including revenue, purchasing of goods and services; procedures, policies, and training on safety, security, and customer service; ensures adherence to license agreements, contracts, federal and regional laws; and guides and enforces the above work. The position works with, and represents Portland'5 at internal and external partner organizations and groups to develop and implement service procedures and industry best practices. The position acts as the Portland'5 504 Coordinator overseeing adherence to and enhancement of the Americans with Disabilities Act.
Detailed job duties described online. http://www.oregonmetro.gov
Portland'5 is operated by Metro, a regional government and managed by the Metropolitan Exposition and Recreation Commission.
Note: electronic application with supplemental questions must be filed with a resume and cover letter. For questions contact Robyn Williams-robyn@portland'5.com
• Bachelor's Degree with major course work in performing arts, public relations, business
administration, or related field, and
• A minimum of six (6) years of experience in planning and coordinating events for a public
assembly facility (performing arts center, convention center, stadium, arena or
amphitheater for example), and
• A minimum of three (3) years of supervisory or management experience, or
• An equivalent combination of education, experience, and training that would provide the
knowledge, skills, and abilities required for the successful performance of the essential job