Director of Event Services - Portland'5 Centers for the Arts
April 6, 2018
Full-time - Experienced
Operations, Operations - Event Management
4 Year Degree
Deadline to apply: May 4, 2018 @ 5:00 PM, PDT
Reporting to the Executive Director of Portland'5 Centers for the Arts, the Director of Event Services is a key leadership and management position. The position manages and oversees all aspects of the Event Services department, directly supervising 5 full-time employees and an overall department of 150 part-time employees and more than 600 volunteers. The department ensures that front-of-house functions and operations are planned and run effectively, providing safe and enjoyable environments for more than 1 million people at 1,000+ annual events held in five theatres and additional public spaces of Portland'5.
Working collaboratively with other Portland'5 departments, the Director's interactions also include external promoters, clients, and tours; regional and resident tenant arts organizations; other Metro divisions and departments; third-party service providers; government agencies and law enforcement; and with industry colleagues and professionals. The position is part of the Portland'5 senior executive team.
The Director creates and implements: long-term and short-term goals to ensure Portland'5 and department objectives; annual department budget including revenue, purchasing of goods and services; procedures, policies, and training on safety, security, and customer service; ensures adherence to license agreements, contracts, federal and regional laws; and guides and enforces the above work. The position works with, and represents Portland'5 at internal and external partner organizations and groups to develop and implement service procedures and industry best practices. The position acts as the Portland'5 504 Coordinator overseeing adherence to and enhancement of the Americans with Disabilities Act.
Portland'5 Centers for the Arts hires a workforce representative of the communities we serve, understanding that a diverse workforce strengthens our organization. We value diversity and support a positive and welcoming environment where all of our employees can thrive.
Bachelor's Degree with major course work in performing arts, public relations, business administration, or related field, and
A minimum of six (6) years of experience in planning and coordinating events for a public assembly facility (performing arts center, convention center, stadium, arena or amphitheater for example), and
A minimum of three (2) years of supervisory or management experience, or
An equivalent combination of education, experience, and training that would provide the knowledge, skills, and abilities required for the successful performance of the essential job duties.
Metro operates the Oregon Zoo, the Oregon Convention Center, the Portland Expo Center and Portland'5 Centers for the Arts. Together, these popular destinations host about 1,500 events and attract nearly 4 million people annually. The venues provide a variety of experiences for visitors and residents – contributing to the livability of the Portland region and beyond.
Each of the venues has a unique business focus, history and client mix:
• The Oregon Convention Center is the largest convention facility in the Pacific Northwest and one of three in North America to receive a LEED-EB Platinum certification from the US Green Building Council. It is designed to maximize economic benefit for the State of Oregon and the Portland region by attracting out-of-town visitors to conventions and local residents to special events and trade shows;
• Portland'5 Centers for the Arts is the cultural hub for the Portland metropolitan region. P'5 hosts and produces more than 1,000 music, theatre, dance and lecture performances in its multiple theatres;
• The Portland Expo Center is the largest exhibition facility on the West Coast and the Portland region's primary destination for a diverse a...rray of public exhibitions, community events, and lifestyle and hobby shows, some of which have been held at Expo for 50 years.
• The Oregon Zoo is Oregon's most popular attraction. The Oregon Zoo inspires the community to respect animals and take action on behalf of the natural world by creating engaging experiences and advancing the highest level of animal welfare, environmental literacy and conservation science.