SMG - Tucson Convention Center/Arena/Theater/Music Hall
May 2, 2018
Full-time - Experienced
Operations, Operations - Event Management
SMG Job Description
Position: Event Manager Department: Event Services Reports To: Director of Event Services FLSA Status: Salaried Exempt
Summary SMG, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Event Manager for SMG/Tucson Convention Center/Arena, Leo Rich Theater and Music Hall. The Event Manager will provide professional client services support in the planning, organization and management of events within the facility, and monitoring the logistics of these events, and all event coordination tasks after events are booked through the conclusion, by performing personally or through subordinates. Preparing and submitting event documents. Essential Duties and Responsibilities include the following. Other duties may be assigned.
•Supervises staff and oversees all aspects of facility operations related to events. •Meets with client groups to plan and organize assigned meetings and/or events. •Coordinates activities with the various service contractors for assigned meetings and/or events. •Guides clients in preparation of events by interpreting and explaining contract provisions, policies and procedures. •Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details. •Prepares cost estimates and monitors final billing. •Provides clear, concise, and timely communication of detailed requirements to operational departments. •Assists in scheduling operational set-ups to provide equipment or service’s needs. •Monitors and supervises facility set-up when necessary. •Serves as primary liaison between clients and facility departments. •Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events. •Follows-up on all client requests, concerns, and problems. •Attends appropriate planning, organization and other event and facility meetings in support of facility operations •Work with relevant departments and vendors to provide prompt invoicing. Supervisory Responsibilities Directly supervises the Event related staff and Operations staff when required. Carries out supervisory responsibilities in accordance with policies and applicable laws. Responsibilities include planning, assigning, and directing work; addressing complaints and resolving problems. Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience •Bachelor’s degree (B. A.) from four-year College or university preferred. •2-4 years related public facility management experience. •Theater Experience a plus. •Working knowledge of the principles of facility management, services and equipment for a similar facility. •Operate AutoCAD design software preferred.
Skills and Abilities:
•Excellent organizational, planning and interpersonal skills •Strong written and verbal skills •Ability to prioritize multiple projects •Demonstrate problem-solving and communication skills •Professional presentation, appearance and work ethic •Ability to work under limited supervision and to interact with all levels of staff including management •Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays. Computer Skills To perform this job successfully, an individual must be knowledgeable in Microsoft Office applications (Word, Excel, Power Point, etc.) and AutoCAD design software preferred. Certificates, Licenses, Registrations No certifications are required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around facility, at times, walking and/or standing up to 8-10 hours daily. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
About SMG - Tucson Convention Center/Arena/Theater/Music Hall
With 205,000 square feet of meeting and event space, the Tucson Convention Center has the size and flexibility to accommodate every type of meeting, convention, trade show or banquet event you may be planning. In addition to our meeting space the Tucson Convention Center has three performance facilities which are appropriate for sporting events, ice shows, theatrical performances and concerts.
We offer outstanding menu selections by SAVOR…Tucson, our in-house catering and concession company. Our signature and custom-made menus feature an eclectic range of international, regional and heart-healthy fare.
Tucson Convention Center is operated by SMG. SMG is the “gold standard” in public facility management and they have the programs, systems and talent in place to ensure that all SMG-managed facilities run smoothly and every event we host feels like a celebration.
We are better than ever and we are looking forward to hosting your occasion or seeing you and your family at one of our unforgettable events.