The St. Louis Cardinals Direct Sales Representative (DSR) Program gives a DSR the opportunity to grow in their career in sports through sales and providing outstanding customer service on behalf of the organization. DSRs are responsible for selling Season Ticket Plans, specialty Packs, All-Inclusive, Individual and Group Tickets, as well as providing service to existing and prospective customers. This is an entry level position which provides for extensive training that may lead to opportunities to transition to positions in the Ticket Sales Department and other departments within the organization. The position is expected to begin in October of 2018 and continue until the end of the 2020 baseball season. Candidates must be able to work nights, weekends, and holidays as needed.
Essential Functions of the Job:
Season Ticket Plans, Specialty Packs, All-Inclusive, Individual and Group Tickets through daily outbound and inbound phone calls and email leads
Actively prospect and research new sales leads
Work in tandem with the Season Ticket, Premium, and Group Sales departments to establish a seamless transition from sales to service
Provide excellent customer service during meetings with customers, during phone conversations and via email
Cooperate with Ticket Services to respond to customer inquiries and resolve customer issues
Assist with game day responsibilities at all home games including pre-game entertainment, customer visits in suites and all-inclusive areas, and other service-oriented duties
Perform additional responsibilities as assigned to assist in the success of the Ticket Sales Department and the organization
Education and Experience Required for Program:
Bachelor's degree in Business, Marketing, Sports Management, or related field preferred
Experience in sports industry at college level and/or minor/major league level
Strong written and verbal communication skills
Proven ability to work as a team player
Ability to multi-task
Ability to work flexible hours, including but not limited to evenings, weekends, and holidays
Desire to learn and grow professionally in the sports industry
About St. Louis Cardinals
The St. Louis Cardinals, a professional baseball team based in St. Louis, Missouri, compete in the National League (NL) Central Division of Major League Baseball (MLB). Busch Stadium has served as their home field since 2006. As one of the most decorated and successful franchises in MLB history, St. Louis has won eleven World Series championships, 19 National League pennants, and 12 division titles.
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