Brown University invites applicants for an Assistant Ticket Manager - Sales. This position will provide support to the Assistant Director of Athletics – Marketing & Ticketing, specifically in the area of Ticket Sales (compliance, security, customer service, cash-handling – accounting, and reconciliation & reporting, assuring timely and accurate deposits). The position will also serve as Ticket Supervisor for select paid athletic events and will manage event workers at athletic contests (student & seasonal staff).
All department employees are required to demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations; the duties of the position are to be performed in compliance with all NCAA, Ivy League and ECAC rules and regulations; and any rules violations on behalf of themselves or any knowledge of violations within the department are to be reported to the appropriate parties. Employees in coaching positions are required to pass the NCAA Coaches Certification Test and maintain current AED/CPR and First Aid certification (certification is available at no cost through the Athletic Department).
Brown University is an E-Verify Employer.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Bachelor’s Degree and 2 years' related work experience or equivalent.
Knowledge of bookkeeping, accounting, or financial management protocols.
Knowledge or experience with collegiate athletics.
Excellent oral communication skills.
Knowledge of Microsoft Word and Excel and ability/willingness to learn new systems as required.
Prior online ticket system experience preferred; Familiarity with NeuLion Ticketing Software preferred.
Strong customer relation skills.
Knowledge of Mac and PC systems.
The successful candidate for this position will be required to complete a criminal background and credit check satisfactory to Brown University prior to commencing employment.
Brown is an Ivy League University located in Providence, Rhode Island, comprised of undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA. With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional graduate and undergraduate instruction. We have a dynamic campus community with many exciting events, such as visits from world leaders, sporting events, theatre, music, and dance. Brown offers competitive benefits such as a generous retirement plan and education programs; details are available at http://brown.edu/about/administration/human-resources/