Overseen by the Director of Operations, this position is responsible for supervising building engineers and technician staff and managing facility resources. Must be able to work alongside the team to support the facility systems (i.e. mechanical, electrical, plumbing, HVAC and Automated building Management systems). The position calls for someone with technical competence as well as managerial skills.
RESPONSIBILITIES AND DUTIES: •Supervise full-time engineering and maintenance staff. Properly schedule staff to cover facility operating hours in an efficient and effective manner. Assign specific work tasks and monitor progress as to timeliness and quality of results. •Develop training programs that insure that all staff members are proficient in operating and maintaining all related building systems. •Maintain department employee records; and provide group and individual counseling related to department goals and objectives, planning sessions, project updates, department performance reviews, individual performance reviews, and disciplinary actions. •Attend weekly staff meetings. Develop and maintain a harmonious working relationship with all of the other departments. •Develop, implement, document and maintain effective facility maintenance policies, procedures and programs. To include P.M. software program tracking – HVAC systems and equipment, electrical systems and equipment, refrigeration systems and equipment, kitchen systems and equipment, structural systems, facility hardware systems and equipment, and facility material handling and specialty equipment. •Oversee and support the development and implementation of Standard Operating Procedures. •Oversee and provide cause for proper control and care of inventories of supplies, spare parts, shop tools and equipment. •Be responsive to tenant requests in the areas of safety, plumbing, mechanical, electrical and environmental needs through both personal contact and work order systems. •Manage work order details. •Manage and maintain routine, precautionary and emergency alarms from building automation and life safety systems. •Develops an emergency action plan for system malfunctions or breakdowns; develops corrective actions and solutions. •Provides technical support, oversees and/or assists with repairs and maintenance of all facility systems and equipment. •Ensures proper utilization of the Work Order and SMG Maintenance Manager systems. •Acts as contact for suppliers, contractors and vendors. •Analyzes needs and plan preventive maintenance programs and upgrades for systems. •Provide cause for proper working conditions, safe working procedures, and a clean and orderly work environment. •Update management with time card corrections, performance reviews, purchase request orders, operating budget, energy consumption analysis, and special project reports and recommendations. •Assist in overseeing contracted maintenance agreements. Develop bid specifications, renew agreements, and manage all other related items to insure that acceptable and quality performance levels are achieved. •Read and interpret performance charts and control panels to evaluate the efficiency of each system. •Adhere to OSHA, NFPA and other applicable safety codes. •May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present. •Work extended and/or irregular hours including nights, weekends and holidays, as needed. •Other duties as assigned.
SUPERVISORY RESPONSIBILITIES: Directly supervises employees in the Engineering Department. Carries out supervisory responsibilities in accordance with SMG's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential responsibilities/duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE: •Graduate of an accredited technical school. •Previous supervisory/management background. •3+ year’s hands-on experience with HVAC equipment. •Ability to make decisions. •Ability to communicate with staff as well as director level and above. •Proficient computer skills including email, Microsoft office.
SKILLS AND ABILITIES: •Excellent organization skills. •Ability to prioritize and to handle multiple projects simultaneously. •Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management. •Ability to effectively supervise staff. •Strong customer service skills. •Professional presentation, appearance and work ethic.
OTHER: Requires ability to work irregular/extended hours, including nights, weekends and holidays, in addition to normal business hours.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires ability to get in and around the facility (requires personal mobility), lifting, carrying, moving climbing, working from various heights, and with moderate to blaring noises. Must be able to read reports and use computer, standing/walking, climbing/stooping/kneeling. Ability to lift up to 45 lbs, pulling/pushing/fingering/grasping/feeling, must be able to write type and use phone and cell phone. Outdoor work required within seasonal temperatures, may be exposed to extreme heat or cold.
Promote a safe working environment for all employees by following the life safety and emergency program as needed. May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present. Respond to routine, precautionary and emergency alarms from building automation and life safety systems.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Previous management experience with one plus direct reports.
HVAC/plumbing certification/licensing preferred.
Journeyman Electrician License preferred.
Internal Number: 3836
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