The Department of Parks and Recreation seeks to fill the Assistant Arena General Manager position for The Show Place Arena at Prince George's Equestrian Center. As the Assistant Arena General Manager, you will be responsible for effectively supporting the General Manager with efficient implementation of all operational aspects of this year-round, multi-use arena and equestrian operation to include positive client relations, event contract fulfillment, personnel management, maintenance planning and implementation, and risk management. This position serves as a member of the leadership team for the Show Place Arena and Prince George's Equestrian Center and at times may serve as Acting General Manager in the absence of their supervisor.
The salary range for this position is $59,434 - $80,667 annually
EXAMPLES OF IMPORTANT DUTIES:
•Oversee a career and seasonal staff compliment of 50 employees.
•Review and approve time cards (KRONOS), leave requests, blue slips for missed punches. Follow up on concerns with staff schedule/hours worked.
•Provide assistance with recruiting, hiring, training, and evaluating venue management staff and ensure proper hiring and promotion of Commission standards.
•Manage staff issues and follow-up action, as required (i.e. employee coaching, conflict resolution, recommending disciplinary actions, etc...)
•Maintain positive customer/client relations through effective communication, preparing rental estimates and rental agreements, contract fulfillment and prudent financial practices, while providing efficient event management services.
•Monitor and control staffing levels in an effort to improve overall cost recovery while maintaining satisfactory event and customer service levels.
•Make operational recommendations for venue amenities and services within approved budget with the goal of improving overall cost recovery for scheduled events and services.
•Review and initiate procurement processes for the venue (i.e. informal/formal bids, purchase card, requisitions/purchase orders).
•Supervise venue operations and maintenance which may include implementation of maintenance plans, ensuring maintenance standards are maintained, assessing scheduled/planned maintenance for completeness and submitting recommendations for major maintenance and/or capital improvement projects.
•Oversee all in house construction projects and ensure work is completed per the original scope.
•Oversee all outside contractors on renovation projects including scheduling and completing post-project inspection to ensure work is completed per the original scope/contract.
•Oversee equestrian ring maintenance to include ring wall and dirt installation inside the arena for equestrian events, footing maintenance, and equipment maintenance.
•Maintain proper safety and sanitation procedures as well as ensuring proper repair and maintenance of venue amenities and equipment.
•Monitor venue compliance with federal, state, local, and Commission regulations regarding sale of food and alcohol, OSHA, payroll, employment and EEO guidelines.
Candidates must possess the following leadership characters/competencies:
•Thinks and acts strategically to maintain existing revenue streams while pursuing opportunities for new business development.
•Develops talent, providing professional development opportunities (i.e. trainings, coaching, etc...)
•Builds positive internal and external relationships with clients, department staff & leadership, and local/state officials.
•Focuses on maintaining a positive client experience from initial event inquiry to post-event.
•Delivers results and manages personnel and financial performance.
•Communicates effectively with all levels of staff, co-workers, and leadership team.
1. Bachelor's degree or four years experience in one of the following fields: parks, recreation, education, business administration, physical education, communication, leisure services, or in area of required specialty; and
2. Four years of progressively responsible professional experience working in a facility related to parks, recreation, education, business administration, physical education, communication, leisure services or area of required specialty, including two years as a facility manager, program coordinator or supervisor; or
3. An equivalent combination of education and experience; and,
4. A valid operating license (e.g., county pool operator's license and child care license), where appropriate.
5. A valid driver's license may be required.
Internal Number: 10368
About The Maryland National Capital Park and Planning Commission
Created in 1927, The Maryland-National Capital Park and Planning Commission (M-NCPPC) embodies the vision of forward-looking community leaders who saw the need to plan for orderly development and protection of the natural resources in the 2 suburban counties bordering the District of Columbia. During the agency's proud, 80 plus years of existence, the population of the area it serves has increased to approximately 2 million residents in a bi-county area of great economic, racial, ethnic and geographic diversity.
M-NCPPC's facilities, programs and responsibilities have constantly evolved and expanded to keep pace with the needs of this vibrant community. From assuming responsibility for the entire public recreation program in Prince George's County in the '70s, to building and strengthening ongoing regional business partnerships, M-NCPPC has continued to plan, fund and deliver quality, innovative programs, facilities and services for over three-quarters of a century. M-NCPPC benefits the citizens of Montgomery and Prince George's Counties by "Turning Visions into Reality."
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