Operations, Operations - Business Office, Operations - Ticket Office
4 Year Degree
Position Description: The Texas Tech University Postgraduate Intercollegiate Athletics Internship is intended to provide on-the-job learning experiences for college graduates interested in pursuing a career in various areas of intercollegiate athletics. This program can last 12-36 months.
Future leaders will gain experience in using principles such as: - Applying a standard of ethics to policy and administrative context - Evaluating the effectiveness and efficiency of current operations within area of assignment - Communicating relevant information and ideas - Managing university resources to achieve organizational goals
Serve as front line fan and donor support in the purchase and resolution of tickets, parking and donations for Texas Tech athletic events.
Provide exceptional customer service to all constituents, through in-bound calls, out-bound calls, emails, walk up traffic and day of game sales.
Assist in the purchase of season, individual and group tickets for all ticketed events for the Texas Tech Athletic Department.
Assist in the operation of game day operations of selected Texas Tech athletic events, including assisting with post-game summaries including attendance and sales reports.
Maintain accurate records of all activities and sales in ticketing database (CRM/Paciolan).
Assist in the building of season, events and individual games utilizing Paciolan software.
Assist with the season ticket renewal process for all ticketed events.
Other duties as assigned by the Director for Ticket Operations.
Complies with all NCAA, Big 12 and Texas Tech University rules, regulations and policies.
Texas Tech University Overview: Texas Tech University offers more than 100 undergraduate, over 100 masters and 50 doctoral degree programs, and is in the midst of the most exciting time in the school’s history. As the university embarks on becoming the state’s next national research university, the opportunities for students could not be greater. Even with an enrollment approaching 38,246, the University prides itself on retaining the feel of a smaller institution where students boast of one-on-one interaction with top faculty.
The University strives to foster an environment that celebrates student accomplishment above all else. Texas Tech is large enough to provide the best in facilities and academics, but small enough to focus on each student individually, with a commitment to enhancing the cultural and economic development of the community, state, nation and world. Texas Tech students come from almost every county in Texas, all 50 states and more than 100 foreign countries.
Texas Tech University Athletics: Texas Tech University participates in the NCAA Division I and is a founding member of the Big 12 Conference. The Athletics program proudly promotes its mission, “To Educate, Serve and Grow Fearless Champions,” by supporting more than 400 student athletes in 17 different sports.
Mission Statement: To Educate, Serve and Grow Fearless Champions Guiding Principles Each day our focus is on our student athletes’ experience. • Do the Right Thing • Win Every Day • Success is Built on Quality Relationships • Respect the Past & Invent the Future
Qualified applicants must have a bachelor's degree from an accredited university and previous experience with collegiate or professional athletics.
Previous experience working or participating in collegiate or professional athletics.
Previous experience with customer service.
Must be able to work flexible hours, including nights weekends and holidays.
If you should need assistance with the application process, please contact Texas Tech University, Human Resources, Talent Acquisition office at email@example.com or 806.742.3851.
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.
Texas Tech University offers a great benefits/retirement package!
Internal Number: 16094BR
About Texas Tech University
Texas Tech University prides itself on being a major comprehensive research university and academically, most diverse. Founded in 1923, Texas Tech University is a major doctoral research institution offering 150 undergraduate degree programs thru 11 academic colleges, 101 masters, and 56 doctoral degrees. As the university’s first international campus, Texas Tech University at Costa Rica (TTU-CR), located in the capital city of San Jose, will offer bachelor’s degree programs. Programs are also available through the Texas Tech University Health Sciences Center, which shares the main campus and Angelo State University. Texas Tech University is listed among the nation's top doctoral universities in the Carnegie Classification of Institutions of Higher Education. Texas Tech University enrollment totaled 37,010. Texas Tech University is located in Lubbock, Texas on the High Plains of West Texas. Approximately 243,839 people live in the metropolitan area. The 1,839-acre campus is one of the nations largest. Texas Tech operates an agricultural research farm of 16,000 acres in the Texas Panhandle, a 411-acre educational facility in Junction, a 980-acre Lubbock County Field Laboratory, ...a 90-acre natural science and archeological field laboratory in Val Verde County and Reese Center, a multi-facility research and industrial campus located in Lubbock, Texas. Regional Health Sciences Centers are located in Amarillo, El Paso, and Odessa. The university is committed to enhancing the cultural and economic development of the state, nation, and world.
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