The Events and Programs Coordinator (“Coordinator”) will be focused on daily operations of programs and special events held at Klyde Warren Park as well as the daily oversight of Guest Services personnel. The Coordinator will report jointly to the Director of Events and Director of Programs (“Directors”).
•Facilitate and help execute daily park programs and operations, including set up of necessary equipment and acting as an in-park liaison for program partners. •Manages the inventory of all program elements, provides daily park attendance counts and program-specific attendance counts. •Complete computer assignments, including making schedules, monitoring emails, completing agreements and other tasks as assigned. •Assist with maintaining relationships between the Park and program partners. •Process and properly file event applications. •Assist with inspection of facility to insure correct set up and safety of Park patrons during special events and programs. •Build event information packets for third-party events. •Manage events as directed by the Director of Events. •Manage Guest Services personnel on site as needed. Provides excellent and friendly customer service to Park patrons. •Provide feedback to Events and Programs team on vendor efficiency and performance, food and beverage, park maintenance and attendance of events in order to meet quality control standards of the Park. •Assist the Events and Programs team in all aspects of the Park’s signature events and fundraising events. •Lead group walking tours of the Park, give individual tours as requested, and interface with Park guests to answer questions and relay information. •Manage on-site events outdoors at the Park; set up equipment and materials weighing up to 50 pounds; move quickly from vendor to vendor and activation to activation •Comfort speaking with and collaborating with employees, guests, and clients in person, on hard phone lines, cell phones, and on two-way radios. •Manage events and activities as directed by the Directors. •Fulfill other duties as assigned.
A bachelor’s degree.
One to three years of work experience in hospitality management, marketing, communications, liberal arts, events, programming or related field preferred.
Experience with customer service, management and oversight of events, activation and volunteer engagement.
A high degree of personal initiative with the desire to meet aggressive goals and deadlines.
Excellent written and verbal communication skills; ability to infuse creativity, innovation and insight into proposal development.
Ability to research and convert research into cross-functionally approved materials and proposals.
Experience that includes responsibility for quality control and routine maintenance of records and data in a large database highly desired.
Experience working in a nonprofit and/or in a fast-paced team environment.
Ability to work independently and in a group setting, while prioritizing multiple projects and meeting strict deadlines for deliverables.
Ability to collaborate with and maintain alignment among several partners, vendors or individuals and execute widely communicated and approved plans.
Interest in and ability to cultivate partnerships and new relationships through external meetings and planning sessions.
Superior organizational skills with high attention to detail.
Proficiency with MS Word, PowerPoint and Excel; working knowledge of social media.
Experience and comfort using technology and equipment, including iPads, speakers, microphones, etc.
Willingness to participate in drug testing and background check.
Willingness to work a flexible schedule based upon event and program dates and times, including weekend commitments, and comfort working outdoors; ability to respond to emails and phone calls in the evenings and at odd hours, only as needed. (Company phone allowance is provided on bi-weekly basis as part of compensation for this job requirement.)
ORGANIZATION CULTURE REQUIREMENTS
Commitment to treating coworkers, clients and partners with respect.
Commitment to fostering collaboration and positivity within the workplace.
An entrepreneurial spirit and creative approach to strategy development.
Ability to thrive in an environment that is characterized by significant growth, diversity and constant change.
Ability to prioritize and multi-task, while working efficiently and addressing a wide variety of considerations.
A strong commitment to community service and the nonprofit sector.
While performing the duties of this job, the employee is regularly required to stand and/or walk for extended periods of time which includes stairs.
Employee must be able to use hands and arms to reach and/or handle, and occasionally lift or move, objects weighing up to 50 pounds.
Employee must be able to talk to and hear guests, clients and employees.
Specific vision abilities required by this job include close and distance vision in regard to setting up and inspecting the Park in preparation for events.
About Klyde Warren Park
Klyde Warren Park serves as a central gathering space for Dallas and its visitors. The 5.2-acre deck park, designed by The Office of James Burnett, is an urban green space built over the recessed Woodall Rodgers Freeway between Pearl and St. Paul streets in downtown Dallas. Klyde Warren Park is a highly active space, providing daily free programming for the public ranging from yoga to lecture series to outdoor concerts and films. The park is privately operated and managed by the Woodall Rodgers Park Foundation.