The Director of Operations prepares, schedules and coordinates the athletic venues for all home athletic events facilities and operations. Supervises multimedia and broadcasting efforts for majority of sports, negotiates on behalf of the College, and overseas operations budget.
1. Prepares athletic venues for events (Patriots Point/TD Arena). Communicates and coordinates with game officials, Aramark, Public Safety, ushers, Physical Plant, ticketing, communications, development, marketing and multimedia. . Manages actual execution, including problem-solving of issues that occur during events. Solicits, negotiates and manages rental fees for TD Arena ( Hospitality area and floor) and Patriots Point.
2. Manages the Facilities and Operations budget. Collaborates with Physical Plant, Parking, Concessions, Public Safety and other campus groups to outline, address and ensure coverage of the event by an appropriate EMS Staff to manage overall event safety and control.
3. Serves as lead project manager on any facility upgrades to include signage, banners, logo placement, Hall of Fame room, and scoreboards. Works extensively with Procurement department on facility improvements, acquisitions, and RFP processes for Athletics.
4. Coordinates and maintains department calendar of events. Prioritizes and schedules athletic facilities for all home events, rentals, athletic camps, team practices and other uses. Essential or Marginal
5. Acts as liaison to campus for large-scale events, including winter and spring commencement.
6. Hires, trains and supervises game day staff for all home athletic events.
7. Interacts with donors, alumni, students, faculty, staff and administration and the general public to achieve customer satisfaction.
8. Serves as technology coordinator for the athletics department, including researching and ordering computers and working with the Information Technology department to ensure the proper technology for the department.
9. Manages tournaments for on-campus NCAA and conference events, including the Charleston Classic and NIT games.
10. Oversees all Athletics general equipment and laundry assignments.
11. Oversees the day-to-day security of all Athletics facilities to include monitoring keys, security cameras, and card swipe access at facility entrances.
Experience with athletics event management and customer service. Bachelor’s degree highly preferred, diploma and equivalent amount of experience is required. Master’s degree in area is also preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Must have a basic knowledge of accounting and ticketing. Specific knowledge of athletics events protocol, video streaming, athletic facilities and Division I guidelines. Must maintain effective, positive relationships with students, parents, faculty, staff and the general public.
Works nights and weekends depending on game times. Very occasional travel required.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Internal Number: 2019020
About College of Charleston
The College of Charleston is a nationally recognized public liberal arts and sciences university located in the heart of historic Charleston, South Carolina. Founded in 1770, the College is among the nation’s top universities for quality education, student life, and affordability. The College offers a distinctive combination of a beautiful and historic campus, modern facilities, and cutting-edge programs. The city of Charleston - world-renowned for its history, culture, architecture, and coastal environment - serves approximately 10,000 undergraduates and 1,500 graduate students as a living and learning laboratory for experiences in business, science, teaching, the humanities, languages, and the arts.