Executive, Executive - Event Manager, Executive - Executive Director
4 Year Degree
The City of Raleigh invites qualified candidates to apply for the position of Raleigh Convention Center/ Amphitheater's Assistant General Manager.
About the Raleigh Convention and Performing Arts Center Complex Raleigh has emerged as a nationally renowned destination for culture and innovation, consistently recognized as a great place to live, work, play, and visit. The Raleigh Convention and Performing Arts Center Complex (RCPAC) is a welcoming crossroads for visitors from near and far, a gathering place for community activities, a significant economic engine, and an important tool for building positive brand awareness of the City and the Triangle region.
The venues within this job scope are: The Raleigh Convention Center (http://www.raleighconvention.com/)
The Raleigh Convention Center (500,000 square feet) hosts meetings, conferences, trade shows, and events ranging from local government 'input sessions' to international conferences. In fiscal year 2017-18, the Raleigh Convention Center hosted 249 events with more than 433,000 attendees. It is one of the premier convention centers in the region. The state-of-the-art Raleigh Convention Center opened in 2008 and includes a 150,000-square-foot exhibit hall, 20 meeting rooms, a grand ballroom with a seating capacity of up to 3,600, and a 4,100-square-foot street-level mezzanine that overlooks the massive exhibit hall and provides easy access to all areas of the convention center and the attached Marriott hotel.
The Red Hat Amphitheater (http://www.redhatamphitheater.com/) The Red Hat Amphitheater's schedule each year is filled with performances across the musical spectrum. In 2018, the amphitheater hosted 35 events. With a seating capacity of 6,000, the venue is one of the more popular summer venues. In addition to the performances, conventions, and concerts, street festivals are a major function for the Raleigh Convention and Performing Arts Center Complex with attendance ranging from 10,000 to greater than 150,000 participants. The Raleigh Convention and Performing Arts Center Complex produces the International Bluegrass Music Association's World of Bluegrass Week and collaborative Wide Open Bluegrass Festival, as well as an annual mix of private and public events that brings record crowds to downtown Raleigh. The Complex assists with the production of numerous other street festivals including Artsplosure, Hopscotch, Brewgaloo, Winterfest, First Night and SPARKcon.
The Raleigh Convention Center, the Red Hat Amphitheater, and the Duke Energy Center for the Performing Arts are all within steps of one another. Together, they have an annual operating budget of more than $18 million and a capital budget of $2.8 million. These interlinking facilities are a cultural centerpiece of Downtown Raleigh, irresistibly blending entertainment and convenience for convention goers, performing arts patrons and weekend visitors alike. Within close proximity to the campus facilities is a 400-room Raleigh Marriott City Center, a 355-room Sheraton Raleigh Hotel and the soon to open 166-room Residence Inn. Downtown Raleigh also boasts easy access to restaurants, night spots, museums, state and local government buildings, and abundant parking.
In addition to the downtown complex facilities, the City owns and maintains a fourth entertainment facility: The Walnut Creek Amphitheatre, located in south Raleigh. The Walnut Creek Amphitheatre hosts more than 350,000 attendees annually and features a variety of musical entertainments booked in association with Live Nation. The Walnut Creek Amphitheatre has an annual operating budget of $1.2 million.
The Raleigh Community The City of Raleigh, founded in 1792, is the second largest city in North Carolina and is situated in the heart of North Carolina's Piedmont region, which is centered between the sandy Atlantic beaches and the Great Smoky Mountains. The City is both the county seat of Wake County and the capital of North Carolina. Raleigh covers an area of more than 146 square miles and is home to a growing and diverse population of approximately 440,000 residents. Together with Chapel Hill and Durham, Raleigh forms the Research Triangle Park, which was founded in 1959 as a model for research, innovation and economic development and is now the largest research park in the nation. The Raleigh-Cary metropolitan area, which encompasses Raleigh, also includes Wake, Franklin, and Johnston counties with a population of 1.24 million. [Alternatively you could choose to focus on "The Raleigh-Durham-Chapel Hill combined statistical area (CSA), which encompasses Raleigh and surrounding counties including Wake, Durham, and Orange, and has a population of almost 2.1 million.]
Representative Accolades for RCCC and the City of Raleigh Raleigh Convention Center -- Convention South's Readers' Choice Award, 2011-2013
Red Hat Amphitheater -- Pollstar magazine's Concert Industry Award for Best New Major Venue, 2011
A winning combination of characteristics won Raleigh second place in Forbes' 2014 poll of America's 20 fastest growing cities - February 2014
Raleigh ranked among Most Innovative Tech hubs in nation by NerdWallet.
Duke Energy Center for the Performing Arts Listed as a Top 25 "Things to Do" in Raleigh by TripAdvisor.
Forbes not only gave Raleigh top billing as the best place in America to raise a family, it gave several reasons why the Capital City is the darling of the "Best of" lists for Forbes and other publications as well.
Glassdoor, a jobs and career community, released its 25 Best Cities for Jobs report and named Raleigh as the number one city for jobs in the United States - May 2015 The Brookings Institution's survey of the world's metropolitan regions found four American cities among the world's 50 leading economic growth areas, and Raleigh is one of them. Raleigh's job growth powers ranked 41st globally in 2014 - January 2015
Forbes Magazine ranks Raleigh as the second-easiest U.S. city to find a job, according to a new report. – December 2015
Compensation and Benefits
The City of Raleigh offers a competitive salary that is based on the selected candidate's qualifications and experience. A generous benefits package includes participation in the Local Government Employees' Retirement System, paid time off (vacation, sick leave, and eleven paid holidays), group life insurance, matching 457B retirement savings plan, and medical/dental insurance. The City's medical and dental plan even includes an option that is at no cost to the enrollee. Unique to the City, there are no caps on sick time accumulation which can be utilized as service time toward retirement.
Duties and Responsibilities Candidate Profile
The Raleigh Convention Center/Amphitheater's Assistant General Manager reports to the Raleigh Convention and Performing Arts Complex Director. Candidates for this role must be dynamic leaders with demonstrated ability to develop and maintain collaborative relationships with citizens, clients, interdepartmental representatives as well as City Council and City management. The Assistant General Manager must have the ability to understand and develop long term strategies to best use all facilities. The ideal candidate must stay engaged with industry professionals to understand other facilities and work towards best practices. The Assistant General Manager will have primary oversight for event management, security, outdoor and special events, sales, facility maintenance, marketing and social media. Candidates must possess exceptional interpersonal skills, must be capable of working with a variety of people and must be able to grasp new tasks, concepts and assignments with the ability to create flexible and unique solutions. The Assistant General Manager will supervise and manage convention center staff daily. It is imperative that the Assistant General Manager be a team player and will collectively work to best practices throughout all aspects of business.
Typical Qualifications Education and Experience:
Bachelor's Degree in public administration or field directly related to assignment and eight years of progressively responsible related experience that includes significant management and supervisory experience. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Additional Information Knowledge of:
Supervisory principles, practices and techniques. Practices and methods of coaching and leading the work of others .Business methods, principles and practices. Principles and practices of program administration and management. Best practices, trends and emerging technologies. Principles and applications of critical thinking and analysis. Principles and practices of budgeting and fiscal management; working knowledge of fund accounting. Principles and practices of intergovernmental relations. Conflict resolution and negotiation strategies. Principles and practices of strategic planning. Principles and techniques of effective oral presentations. Project management principles. Principles and practices of group facilitation and building consensus. Contract administration principles;Applicable federal, state and local laws, codes, regulations (based on assignment). Customer service principles. Specialized equipment relevant to area of assignment. Modern office technology.
Supervising and evaluating staff performance. Training, coaching and overseeing the development of staff. Providing direction to others in order to meet standards. Providing project/program management, organization and logistics coordination. Managing standards and quality assurance. Reviewing research and implementing industry trends, solutions and best practices. Directing the analysis, evaluation and interpretation of written materials and statistical data for reports and recommendations. Authoring and editing complex reports and documents. Facilitating group discussions and building consensus using persuasive reasoning. Managing budgets and allocating resources to achieve strategic objectives. Exercising political acumen, tact and diplomacy.Interpreting and applying applicable laws, codes, regulations and standards (based on assignment). Providing customer service.
ADA and Other Requirements:
Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Working Conditions: Work is routinely performed in an indoor, office environment.
Note: This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.