Be a part of the excitement at The Franklin Institute!
The Franklin Institute is one of the leading science centers and museums in the country and the most visited museum in the Commonwealth of Pennsylvania. We are looking for an Applications Administrator to support The Franklin Institute’s ticketing initiatives.
Primary Duties and Responsibilities:
The Ticketing Database Manager is responsible for the successful operation of The Franklin Institute’s ticketing process. This will require overseeing our Galaxy Ticketing system to ensure that operational goals and customer service standards are met. The Ticketing Database Manager works closely with the Admission Director and the Software System Analyst to implement strategies and policies that will efficiently and effectively execute the Museum’s ticketing initiatives.
College degree or a minimum of 3 years experience in a role for ticketing, box office or similar environment. Should possess familiarity with SQL script language. Proven Project Management experience and excellent interpersonal, communication and organizational skills required. The Ticketing Database Manager must be willing to work irregular hours, as well as some evenings.
Full-Time, 37.5 hours per week. Evening and weekend hours may be required
Send cover letter and resume to: THE FRANKLIN INSTITUTE, Human Resources Department, 222 N. 20th St., Phila, PA 19103, email: email@example.com or fax 215-448-1121. EOE.
About The Franklin Institute
As the most visited museum in the Commonwealth of Pennsylvania and a top-five tourist destination in the City of Philadelphia, The Franklin Institute is one of the leading science centers in the country, and serves as both a prominent educational and cultural resource, and as an anchor of the local economy. Science and technology have the potential to solve some of the most critical issues of our time, to improve our lives, and to inspire our curiosity about the world around us. Every day The Franklin Institute provides resources that help people to connect with science and technology in creative ways that resonate with learners of all ages and backgrounds. The Institute directly reaches more than 1 million people each year with informal learning experiences that engage students, adults, and families. Though its historic museum is a central learning space, the Institute has evolved to provide people with educational resources in their own neighborhoods through hands-on activities in classrooms, workshops in libraries, community centers, and other settings, and through ways to interact online. Since 1824, The Franklin Institute has pursued its commitment to making these resources available to as many people as possible throughout the mid-Atlantic region.