Position will manage game day ticketing for men’s basketball and women’s basketball, while assisting in game day ticket operations for football and other athletic events as needed. Will also assist in special event management for development office.Provides administrative support to the Director of Athletics Ticket Sales and to the Associate Athletic Director for Development. Position assists Director of Athletics Ticket Sales in handling the flow of work through the ticket office, including ticket sales fulfillment, outbound sales calls, off-campus group sales presentations, answering questions about upcoming contests, and processing daily ticket sales deposits. Assists Associate Athletic Director for Development in the flow of work through the development office, including processing donations, answering questions about donation levels and benefits, and processing gift deposits. Performs out duties as assigned. Position is benefited and non-exempt.
Bachelors or 4-year college degree
2 years of inbound/outbound sales experience
Knowledge of basic accounting principles
Ability to deliver a first-class customer service focused experience for ticket buyers and ETSU Athletics donors
Experience working in college/professional athletics ticketing, development or a similar sales related role
Knowledge of NeuLion ticketing and donor management software
Experience leading a team of employees or game day staff
Additional Salary Information: Johnson City's cost of living is 15% below the national average and the city has been chosen as one of the best places to live in the U.S. given the median price of $145,800 for a home and no state income tax. Average rent for a 1 bedroom apartment is $550/month.