Des Moines Performing Arts seeks a Database Manager to provide technical leadership that drives the enhancement of business practices and ensures organizational optimization of the CRM system. He/She will partner with all Des Moines Performing Arts (DMPA) departments to maintain optimal use of the enterprise-wide CRM, determining and recommending reporting needs, training strategy and facilitation.
The position will serve as a primary liaison and contact with Tessitura and act as the technology point person for Tessitura utilization, configuration, customization, integration, reporting and ad-hoc requests. The database manager will identify, develop and facilitate in house training to all user groups and recurring training sessions including new staff while maintaining and monitoring standardization of data entry by multiple roles and organizations for data continuity. He/She will manage the organization and storage of all database information within the database system to ensure database security. This position will also promote and run optimal data hygiene on a continuous schedule, including NCOA, account merging, wealth screening and other appends. The database manager will project manage and troubleshoot upgrades, oversee database infrastructure and provide technical support and administration while recommending process improvements across system to optimize database resources, workflow and ensure quality work across departments. A regular function will be consulting with all departments to translate and execute and/or implement requests for business intelligence into actionable data capture an analysis.
The ideal candidate will posses a Bachelor's Degree with a minimum of three years experience or equivalent combination of education and experience. Extensive knowledge of Excel is required. He/She will have proven project management experience, 3 years of CRM, and database management experience. Preference will be given to candidates who demonstrate experience and/or advanced knowledge of T-SQL, SSIS, SSRS, SSAS and Infomaker. Experience with Tessitura software and ticketing systems is also preferred.
Internal Number: N/A
About Des Moines Performing Arts
The Des Moines Civic Center is a testament to the power of a dream and determination. In the 1970s following the closing of Des Moines’ KRNT Theater, a local bond option to build and fund a performing arts hall was proposed and narrowly defeated. Undeterred, a group of area business leaders joined forces and raised over $9 million in less than 90 days for the cause.
The rest is history and in June of 1979 the Des Moines Civic Center hosted its first performance. Along with the black box Stoner Theater and Nollen Plaza (now Cowles Commons) the Des Moines Civic Center became a downtown destination.
In 2002 the Temple Theater became the 4th venue operated by the organization and in 2013 the organization rebranded itself as Des Moines Performing Arts (DMPA).
Today DMPA continues to serve as one of Iowa’s premier non-profit arts organizations. It is a major economic driver with the Willis Broadway Series alone delivering an estimated $30 million in economic impact annually. The organization emphasizes performing arts education through a number of initiatives including the Iowa High School Musical Theater Awards and the Applause Series. In 2017 DMPA welcomed its 10 millionth guest and 2018 will bring the organization’s 40th anniversary season.
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