Team San Jose is seeking an Assistant General Manager to oversee operations of the San Jose Civic, Center for the Performing Arts, California Theatre and Montgomery Theater and to provide excellent overview for customer service, tour entourage and staff alike to ensure a positive experience for all.
Prepare and administer an operating and capital budget while making effective decisions based on cost, necessity and timeliness.
Work with General Manager and staff to establish and maintain theater operations policies.
Assist in preparing, process and monitor facility use contracts and related documents for accuracy
Communicate internal and external scheduling requests and distribute event related information to all departments
Manage department staff with Human Resources to ensure staffing decisions and actions are consistent with organizational goals
Understand and summarize actual event related expenses
Collect and analyze evaluation feedback from users
Present a positive image, building strong relationships with all constituencies
Ensure compliance with health, fire safety and risk management regulations and all required permitting. Maintain a preventative maintenance program
Participate in all departmental meetings, develop follow-up action plans, pre-and post-performance
Monitor capital expense, repair and maintenance, and new equipment purchase budgets.
Aid with scheduling and coordinating renovation projects and equipment repairs.
Provide supervision and management during events when necessary to ensure proper and effective execution to all departments. Including but not limited to concession, facilities, event services, production, ushers, security, police and operations.
Required knowledge, skills and abilities:
Skilled in all aspects of a fast-paced, high volume theatre operation
Knowledge of Performing Arts facility operation, maintenance, accessibility and technology
Ability to proactively manage and implement multiple complex events concurrently
Ability to assist in development and implementation of budget
Experience working with multiple union collective bargaining agreements
Highly effective organizational project management and communication skills
Effective problem solving, conflict resolution and negotiating skills
Excellent interpersonal & networking skills to interact with public, staff & non-profit board.
Able to work flexible schedule including nights, weekends and holidays as needed.
Skilled in Windows based programs including Word, Outlook, Excel and PowerPoint
Ability to communicate effectively both verbal and written and work positively with others
Business/Theatre Management/Arts Administration degree or the equivalent combination of education, training and experience
Relevant theatre, concerts and live entertainment management experience in a Leadership role. (5+ years)
About Team San Jose
About Team San Jose
Team San Jose promotes San Jose as a destination to stimulate economic development.
Who We Are
Team San Jose is an innovative partnership unifying the San Jose Convention and Visitors Bureau, hotels, arts, labor and venues to deliver an exceptional visitor experience and serve as the gateway to San Jose as a destination. Our company manages the San Jose Convention Center and Arts and Entertainment venues including the California Theatre, the Center for the Performing Arts, Montgomery Theater, Parkside Hall, City National Civic and South Hall.
Team San Jose Values:
•We empower leaders in the Arts, Business, Labor, and Hotel communities to work together.
•We are dedicated to an open and honest dialogue among diverse partners.
•We are devoted to making San Jose a desirable destination for local, national and international visitors.
•We are committed to fiscal responsibility and accountability to the customer.
•We are dedicated to providing a unique and compelling customer experience.