The Vice President, Security & Guest Services is responsible for the Security and Guest Services operations of the Los Angeles Convention Center (LACC), including risk management, loss prevention, fire/life safety, security/safety training, investigations, budgeting, emergency preparedness, disaster prevention, and personnel management. Lead and oversee the Security and Guest Services departments. Establish annual objectives for all reporting personnel. Implement and ensure compliance with department objectives and policies.
Work closely with the management staff ensure the safety and security of LACC’s patrons, associates and assets.
Hire, train, counsel, discipline, evaluate, manage and direct employees in accordance with AEG and the Security/Guest Services department philosophy and policies. Conduct annual performance and bonus reviews for all LACC Security and Guest Services personnel as required.
Establish security policies and procedures on an ongoing basis. Oversee all administrative and operational matters within the department.
Develop business relations with the local, state, and federal fire and police authorities. Develop and maintain an effective electronic/hard key access management program. Develop and maintain an effective employee and visitor photo ID and credential program. Develop and conduct security and safety training sessions for Convention Center personnel.
Perform, assign or manage special capital improvement projects/tasks.
Responsible for the department budget and expenses.
Extraordinary events demand settings beyond the ordinary. AEG owns, operates and provides services to some of the most unique and successful facilities in the world, while embodying one simple mission-to provide fans with an experience they will never forget.
AEG Facilities is a stand-alone division of AEG that owns, operates and consults with more than 100 of the industry's preeminent venues worldwide. It has, at its fingertips, AEG's vast network of resources and services, from live event producer - AEG Live, to AEG Global Partnerships, to AEG Digital Media. AEG Facilities is an elite collection of world-class venues with an unmatched level of resources, experience and talent.