The IU Auditorium Assistant Director for Events serves as a member of the Auditorium’s senior management team. Working with the Managing Director of IU Auditorium and the Executive Director of University Events, the Assistant Director for Events has the primary responsibility for the operational success of over 200 events annually occurring at the Auditorium, Presidents Hall, the Conrad Prebys Amphitheater, and Woodburn Hall 100, as well as the financial success of those accounts.
The Assistant Director for Events is responsible for the marketing, sales, booking, and logistics for all facility rental events at IU Auditorium, Presidents Hall, the Conrad Prebys Amphitheater, and Woodburn Hall 100. This position serves as primary liaison between venue staff and clients for public and private events held at these venues (including performances, lectures, receptions, concerts, IU Board of Trustees meetings, and other high-profile functions), and interacts frequently with donors, performers, university and community clients, VIPs, and the general public.
This position oversees, and is responsible for, operations at all Auditorium events including the Guest Services department, service maintenance (maintenance, housekeeping, and event setup), artist hospitality, and concessions operations. The Assistant Director for Events supervises the IU Auditorium Guest Services and Events departments, as well as the Hospitality team, and ensures that all event staff is adequately trained in client and guest service, safety, security, and other areas that affect the quality of the event experience. This position upholds the values of the student-staff partnership, creating and supporting student development opportunities for employees, volunteers, and clients.
This position is responsible for preparing event budgets, estimates, license agreements, final billing/settlements, and reports. Offering input to the Managing Director and Executive Director, this position assists with negotiating third-party vendor contracts, including concessions, equipment, parking operations, security, and event-related software, and builds and maintains relationships with various other vendors who are essential to the successful presentation of events.
In the absence of the Managing Director, the Assistant Director for Events assumes the Managing Director’s event-related responsibilities.
Bachelor’s degree in Arts Management, Business, Hospitality / Events / Tourism Management, or a related field and five years of experience in guest and client services, with demonstrated competency in planning and organizing events.
Proven ability to represent IU in a professional and team-oriented manner. Strong organizational skills. Exceptional communication skills. Ability to work under stress while projecting a feeling of confidence and competence to others. Ability to emphasize pride in work, fun in the workplace, and a positive approach to attaining and exceeding goals. Ability to utilize computers, telephones, two-way radios, and other event-related equipment. Available to work frequently on evenings, weekends, and holidays.
Experience in event and operational logistics of performing arts, banquets, and other events. Proficient in Microsoft Office Suite, including Excel and database applications.
Internal Number: 12765P
About IU Auditorium
Since opening its doors in 1941, IU Auditorium has served as a university and community gathering place, hosting a diverse array of world-class artists, entertainers, musicians, and lecturers in our 3,200-seat theatre. The Auditorium has been host for over 75 years to the world’s top performers, from the Metropolitan Opera and Les Miserables to Jerry Seinfeld and Mikhail Gorbachev. Closed for a $13 million renovation and restoration in 1997, the Auditorium reopened in 1999. As the leading performing arts organization in South Central Indiana in terms of quality, leadership, innovation, and overall guest satisfaction, IU Auditorium exists to create world-class arts and event experiences.
In addition to the wide variety of arts and entertainment events, the Auditorium continues to serve as the community’s gathering place, hosting a variety of university ceremonies, orientation programs, trade shows, weddings, and special events. With focus on student exposure and interaction with the arts, the Auditorium is ensuring its vital role in the greater university for years to come. At IU Auditorium we value our role as a member of the university community, great guest service, quality, our history and tradition, innovation, and diversity.