Job Title: General Manager Location: Central Florida Hours: Full time – min of 40-45hrs/week. Hours vary based on event schedule. FLSA status: Exempt, Salary, Full Benefits, Health insurance, 401-K, etc. Report to: Region Manager Overview: Seeking experienced General Manager or Large Venue Operations Manger. Housekeeping experience is desirable, however not essential. In this role General Manager will be held responsible for managing and directing a custodial staff within a large entertainment venue in accordance with Company and Client objectives. Based upon performance and company growth, multi-venue promotion possible.
Essential Job Duties and Responsibilities The position requires professional business attire for all events and client relations; otherwise, business casual attire is required.
Client & Partner Relations •Attend client meetings •Represent the best interest of the company to clients and guests •Build effective relationships with clients and guests to ensure Owens Realty Services commitment is upheld •Work effectively with TSA partner companies and assign the correct allocation of work over the course of the event schedules •100% client satisfaction for all events
Operations •Make sure common areas and daily areas such as walkways and offices are impeccable at all times •Responsible for training and developing staff •Oversee operations for housekeeping staff •Ensure motivational safety meetings are conducted. •Ensure staff follow written procedures and policies •Produce event schedules to staff in advance •Ensure supplies are ordered and equipment is maintained •Attend internal management meetings
Financials •Establish staff schedules to support budgets •Provide pro forma three (3) business days before each event •Make sure all work orders are completed, signed, and processed efficiently •Review and manage the financials for the accounts •Produce and approval all job dockets for client billing •Achieve profitability for events and implement cost saving initiatives, as appropriate
Staffing •Manage conversion and post-event manager, supervisors and office staff •Oversee staff and forecast future staffing needs •Ensure payroll is updated daily for all account employees •Ensure operational, safety, chemical, and customer training for all employees •Manage employee recognition and disciplinary actions •Create a positive work environment for staff and guests •Ensure all federal, state, and local laws and regulations are followed
Safety •Ensure a safe environment for employees and guests •Implement procedures to uphold highest OSHA and industry standards of safety •Conduct investigations in case of incidents •Follow all safety protocols
Work Environment This job operates in a professional office environment as well as in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee will be exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment is moderate to high.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb, stoop, kneel or crouch, talk, hear, taste and smell. The employee must regularly lift and or move up to 25lbs and frequently move up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Travel This position may require some travel. Work Authorization/Security Clearance This position requires proof of Eligibility to Work in the United States; no Visa sponsorship is available. Also required are satisfactory Background Check including FDLE; Drug Screen; and Motor Vehicle check.
Additional Salary Information: Full Benefits including Health Insurance, 401-K, paid vacation, etc.
Internal Number: V 103
About Owens Realty Services
Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues and family entertainment parks in both the public and private sector. Owens Realty Services affiliates with significant industry associations to stay on the forefront of the development of new management models, marketing strategies, maintenance techniques and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.
With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cos...t savings.
Owens Realty Services portfolio includes over 25 million square feet of first class, high profile facilities in Connecticut , Florida, North Carolina and New York with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.