Under the direct supervision of the Associate Athletic Director of Ticket Operations and the lead of the Assistant Athletic Director of Ticket Operations, the Ticket Office Sales Representative provides customer service and ticket sales duties in person and via the telephone. Customer base includes current season ticket holders, SDSU students, SDSU faculty/staff, and the general public.
Working knowledge of mathematical and general office methods, practices, and procedures. Ability to learn basic financial record-keeping methods, procedures, and practices; make mathematical calculations with speed and accuracy; maintain files and records; follow oral and written directions; communicate effectively with others; read, understand, and apply rules and regulations; and use current computer word processing and spreadsheet software programs, web browsers, integrated financial systems and/or other types of records management systems, such as cashiering to complete tasks. Read and write English at a level appropriate to the position.
Preferred Qualifications and Specialized Skills
One year of experience working in an athletics ticket office. One year of customer service experience. One year of cash handling experience in a ticket office. Proficiency with Microsoft Word & Excel. Some experience with Ticketmaster. Ability to travel to away games for various sports. Effective interpersonal and verbal/writing skills.
Additional Salary Information: This is a full-time, benefits eligible, temporary position anticipated to end on or before 6/30/2020, with the possibility of reappointment and/or permanency. This position is designated non-exempt under FLSA and is eligible for overtime compensation.
Internal Number: 7112
About San Diego State University
San Diego State University is the oldest higher education institution in San Diego.
Since its founding in 1897, the university has grown to become a leading public research university. Each year, SDSU provides more than 35,000 students with the opportunity to participate in an academic curriculum distinguished by direct contact with faculty and an international emphasis that prepares them for a global future.
The Department of Athletics, utilizing the services of over 150 employees, is responsible for the intercollegiate athletics program at San Diego State University. Currently, there are 19 sport programs, approximately 550 student-athletes, and 17 offices in the department. The offices include the following: The Aztec Club, Administration, Athletic Medicine, Business Office, Compliance, Corporate Sales, Development, Equipment, Event Management/Facilities and Operations, Human Resources, Information Technology, Marketing, Media Relations, Strength and Conditioning, Student-Athlete Academic Support Services, Ticket Office, and Video.