The Assistant Athletics Director, Ticketing and Group Sales is responsible for the overall leadership and supervision in the Department of Athletics’ for ticket sales, corporate sponsorship, and revenue generation. He/she is responsible for all aspects of the NeuLion ticketing system and is the liaison to St. Cloud State Sports Properties for sponsorship and suite sales. As a member of the executive staff, this position is critical to streamlined communications and operations of the department in all areas relates to revenue generation.
Oversee and administer all aspects of the NeuLion ticketing system for the University and its users. Responsibilities include: •Maintain the NeuLion system, including installation of upgrades, and file saves of all ticket data. Manage access to the system, including support and troubleshooting. •Provide training and regular communication and updates to applicable University staff in the use of the ticketing system. •Assist in on-line event registration as necessary for athletics and campus events. •Establish and monitor overall security of the NeuLion system. Expand ticket sales through the development of a comprehensive sales plan in sport programs. Responsibilities include: •Set up and build ticket manifests for all athletics events. •Develop all season and individual ticket packages for each ticketed sport program, including group sales and community and service outreach initiatives. •Prepare season and single game tickets for delivery to customers. Assist with corporate sponsorship fulfillment through ticketing operations. •Oversee distribution of student-athlete complimentary tickets according to NCAA regulations and SCSU procedures. Develop and maintain priority seating program. •Administer post-season and conference ticket sales for NCAA, NSIC, NCHC, and WCHA post-season appearances. •Provide regular sales and revenue reports to department; adjust strategy as appropriate to increase revenues. Coordinate with various external groups to maximize communication between the University and Department to ensure all are striving toward the same goals and objectives. •Work with athletics media relations to maximize messaging opportunities. •Collaborate with marketing and promotions to maximize communication and tickets sales. •Streamline communications related to sales with social media platforms. Provide professional development, strategic planning, and supervision to student staff. •Participate in Departmental and University planning work as appropriate. Oversee implementation of strategic plan as it relates to revenue generation and ticketing. •Participate in programmatic and operational analysis to implement improvement strategies. •Ensure appropriate and timely communication with coaching staff as it relates to ticketing initiatives. Perform other duties as necessary to build support for and add value to the objectives and goals of the unit, the Department of Athletics, and the University.
Required Qualifications: Bachelor’s degree and a minimum of two years of progressive experience. Full-time experience in a collegiate athletic department relating to one or more of the following activities: budget/fiscal planning, administration, resource analysis, event administration, or coaching. Proficiency in athletics ticketing systems. Proficiency in financial reporting and navigating University accounting systems. Strong organization skills and the ability to maintain multiple ongoing projects at any given time.
Knowledge of: NCAA, Conference (NSIC, WCHA, NCHC), institutional, federal, and state rules and regulations; standard accounting practices and procedures; procedures to monitor and enforce rules and regulations; and basic principles and practices of supervisory techniques.
The ability to: perform accurate, detail-oriented work, manage multiple tasks simultaneously, and maintain confidentiality and a professional demeanor; make administrative/procedural decisions and sound judgments; communicate effectively, both orally and in writing; reason, recall, analyze, and organize information to make substantive and sometimes complex decisions reaching reasonable conclusions within scope of authority; comprehend potential issues and address them before they become problematic; function professionally in highly stressful situations to provide clear information on an impromptu basis to individuals or groups of people; meet continuous project deadlines; and develop and implement strategic plans. Strong interpersonal/communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
Organization and technology skills, Demonstrated commitment to diversity and fairness through recruitment, selection, and supervision of staff. Demonstrated problem solving skills which show consideration to alternatives and provides for flexibility.
About St. Cloud State University
St. Cloud State prepares students for life, work and citizenship in the 21st century. In our rigorous academic programs, students apply their knowledge in real-world settings.Our 200 academic programs, 60 graduate degrees and education abroad choices on six continents emphasize hands-on learning through community engagement and close interaction with professors. Couple that with support from the Career Services Center and you have a clear path to a career.Our 100-acre campus is between downtown St. Cloud and the Beaver Islands, a group of more than 30 islands that form a natural maze for a two-mile stretch of the Mississippi River. The St. Cloud metropolitan area is 24th on Forbes magazine's “Best Small Places for Businesses and Careers." St. Cloud State is ranked in Forbes magazine's "America's Top Colleges" and Money magazine's "Money's Best Colleges."