The Assistant Box Office Coordinator will interact daily with patrons and provide customer service as well as assist Box Office Coordinator. The duties of the Assistant Box Office Coordinator are as follows:
1.Maintain all Curtis Culwell Center (CCC) social media accounts 2.Manage CCC website 3.Display event posters 4.Provide feedback in regards to customer entertainment preference and purchasing habits. 5.Ascertain and resolve customer concerns, requests, and/or complaints in a timely, courteous and informed manner. 6. Coordination between computer ticketing needs and staffing for events. 7. Engages with key customers and assists them with their ticketing needs. 8. Maintains quality database entry practices by self and staff. 9. Manages ticketed events on weekends and in the evenings in absence of Box Office Coordinator 10. Assist Box Office Coordinator as needed 11. Performs other duties as assigned.
Ability to send out email blast to targeted markets
Knowledge of social media platforms (not limited to Facebook and Twitter)
Knowledge of computer based ticketing.
Strong written and verbal skills.
Skill using Word, Excel, and MS Outlook.
Highly motivated self-starter, a hard worker with a high energy level; a “doer” with a willingness to work hands-on in assisting customers and staff.
A visionary and strategic thinker and problem solver.
Possess high standards of integrity, credibility, and reliability.
Possess ability to work on multiple projects simultaneously, set priorities, and meet short deadlines with limited supervision.
Works well independently and in a group setting, a true team player.
Demonstrated knowledge of methods, practices and procedures for data processing and reporting.
Ability to maintain a high level of poise and professionalism in all circumstances.
About Garland ISD - Curtis Culwell Center
The Curtis Culwell Center is a beautiful state-of-the-art multi-purpose facility, located near George Bush Turnpike between North Garland Avenue and Brand Road directly adjacent to Naaman Forest High School, and the Gilbreath-Redd Career and Technical Center.
The Curtis Culwell Center, boasting over 190,000 square feet of space, welcomes district and community events of all kinds including graduations, sports events, concerts, teacher in-service activities, national and regional tournaments, banquets, weddings, corporate training, meetings, trade shows, world-renowned performances, and a myriad of other public and private events. Senior management at the center has over 20 years of experience in similar venues. The facility hosts several hundred events a year.
The facility is designed by one of the nation’s leading architectural firms, HKS, Inc. The firm has been responsible for the design of many of the Metroplex’s most visible sports and entertainment venues including American Airlines Center, The Ballpark at Arlington, Bass Performing Arts Center, the Dr Pepper Ballpark, and the Frisco Dr Pepper Stars Center.
The Curtis Culwell Center, with over 1,700 adjacent, well l...it, and secure parking spaces, includes an arena and a conference center, two distinct but connected components.
The arena is complete with 6,860 fixed bowl seats and 17,085 sq. ft. of arena floor space. The arena can be configured for both a full-house and half-house set-up. A 13’ x 22’ big screen HD video board is located on the South arena wall.
The upper concourse of the arena has over 18,000 square feet of area with windows all along the north wall giving patrons a spectacular panoramic view and includes 6 arena view suites as well as two large hospitality suites. The hospitality suites contain over 3,200 square feet of space overlooking the arena floor atop the end center of the upper concourse. Large parties can enjoy their own private catered function while enjoying an event in an elegant glass-enclosed room complete with monitors, as well as cable TV, internet, and voice connections.
The conference center, containing over 18,000 square feet of configurable space, includes the grand ballroom, two large meeting rooms of over 1,000 square feet each, and a lecture hall.
The grand ballroom has over 8,000 square feet and can seat over 400 for banquets. This space can be split into as many as seven different rooms. State-of-the-art technology includes large hideaway screens as well as three drop-down projectors in the ceiling and ample electrical, telephone, data, and internet drops.
The lecture hall is designed to accommodate over 120 guests in a tiered theater-seating format. The seats are equipped with permanent classroom tables that are wired for voice or data access. A permanent projection screen and overhead LCD projector are available to users of this space. The configuration of this space is appropriate for training sessions, lectures, presentations, meetings, and other similar functions.