The Box Office Manager will oversee the daily operations of the box office, support promoters, and Lerner team as instructed.
•Daily operations of running the box office. •Process phone call sales. •Assist patrons as they come to the door with sales, questions, inquiries. •Print web sales. •Provide detailed information on all current & upcoming events. •Must have detailed knowledge & experience with Vendini Ticket Agent software. •Work with promoters and marketing staff. •Processing and returning consignments. •Placing general holds for events. •Placing artist, marketing, special project holds. •Work with local and regional radio stations regarding marketing, promotions, and ADA seating. •Assist with floor management for events and post-show activities. •Assist event staff regarding pre-show set-up and activities. •Work with Premier Arts on special projects – Season Tickets. •Update box office areas with current event information. •Update box office communications manual. •Assist in hiring new box office staff. •Train all new hires according to Lerner policy and procedures. •Keep track of Vendini ticket stock and place orders for new stock when needed. •Maintaining labor standards with Box office scheduling for all box office staff. •Work with Office Manager on tasks and projects. •Work first-day on sales for all events. •Attend weekly Lerner staff meetings. •Attend weekly meetings with Office Manager. •Other duties as assigned.
Graduated from an accredited high school.
Experience in management and supervision.
Must have valid driver’s license.
Good public relations.
About The Lerner Theatre
The Lerner Theatre, an Elkhart landmark, is part of a revival, a new era for the arts, commerce and life in the heart of our community. The Lerner Theatre is a city owned and operated facility, built in 1924. With the completion of an $18 million dollar renovation in 2011, The Lerner Theatre has truly put the “heart” back in downtown Elkhart, expanding its reach to surrounding counties and states within our region. The Lerner is evidence of this rebirth with its timeless, never-lost quality of an old theatre reborn as a state of the art performance and event facility.
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