Guest Services Ticketing Operations Coordinator in Houston, TX for The Museum of Fine Arts, Houston
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Guest Services Ticketing Operations Coordinator
Responsibilities: Acts as the primary liaison to the Museum’s various business units that have ticketing needs, including: general admission, ticketed exhibitions, group sales, special events, lectures, films, and programs/events for the Museum’s main campus, and house museums: Bayou Bend and Rienzi. Sets up all admission/ticketing configuration needs in Tessitura, the Museum’s customer relationship management system and ticketing and admissions solution. Is a primary stakeholder in the ticket buyer and purchase experience and coordinates with the Museum’s web team and front-line team to provide a positive experience. Ensure that all ticket processing, handling, and fulfillment processes are function


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