Box Office Manager in Atlantic City, NJ for Borgata Hotel, Casino, & Spa - MGM Resorts International
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Box Office Manager
The Box Office Manager is responsible for the ongoing allocation of showroom and other event reservation inventories among different market segments in order to optimize customer mix and maximize yield.  Works diligently to support the S.H.O.W. Service Basic Standards culture and team philosophy throughout the department and the property of Borgata.  Responsible for the direct supervision of box office operations.  Handle customer interactions in person and over the telephone to handle ticket transactions and ensure quality customer care.  Lead the configuration and on going administration of the ticketing management software application, as well as other elements supporting web-based self service.


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