About the Position: Primary responsibilities include exercises discretion with ensuring sale of tickets for events at the BJCC are efficient, accurate, and customer friendly. As directed by Box Office Manager, manages event builds of assigned shows on Ticketmaster Host and Archtics, and maintains through day of show, along with other ticket office functions to ensure over the counter sale of tickets for public events are efficient, accurate, and customer friendly.  Provides customer service during normal business operating hours and during events. Keeps records, provides reports and creates event maps and other detailed information for promoters, box office staff and ticket sellers. Prepares for on sales and pulls tickets for promoters when necessary.