Ticketing Operations Coordinator in Houston, TX for Museum of Fine Arts Houston
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Ticketing Operations Coordinator
Responsibilities: Builds out all admission/ticketing configuration needs in Tessitura, the Museum’s CRM and ticketing solution. Takes into consideration end-user and reporting requirements. Acts as the primary liaison to the Museum’s various stakeholders who create exhibitions, programs, films, and other ticketed experiences. Configures set-up in the ticketing system based on needs of each request. The primary advocate of the ticket and membership buyer, with an eye towards providing a positive purchase experience. Ensures that all processing, handling, and fulfillment processes are functioning smoothly. Determines and advocates for purchase processes, policies, and timelines. Provides support and training, inclu

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