Assistant Box Office Manager in Grand Rapids, MI for ASM Global- Grand Rapids, MI
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Assistant Box Office Manager
POSITION SUMMARY The Assistant Box Office Manager provides support to the Box Office Manager & Senior Box Office Manager in the daily business operations of the Van Andel Arena, Devos Performance Hall, & DeVos Place Convention Center Box Offices. Primary responsibilities are event ticketing management and staff supervision. DUTIES Assist in the hiring & training of staff on ticketing system & customer service including all related policies and procedures. Complete daily cash deposits and weekly vault reconciliations. Oversee the opening & closing of the box office while preparing workstations & cash drawers for staff. Assist in selling tickets when needed. Manage all ticketing aspects of assigned eve


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