Auburn University Athletics seeks candidates for the position of Assistant Director of Ticket Sales who will serve as an active member of the outbound ticket sales team for Auburn University Athletics.
The Assistant Director of Ticket Sales will be responsible for selling a full menu of ticket options to athletics events and soliciting contributions to Tigers Unlimited Foundation.
Essential Functions
Conducts daily outbound calls and touch points to prospects for full season, mini plans, group, and single game tickets for football, men’s and women’s basketball, baseball, softball and gymnastics.
Calls current and previous ticket buyers and cold-calls new leads to generate sales.
Cultivates current and past groups and new prospects to generate sales. Contacts area businesses, youth organizations, and other large groups to promote the group ticket program.
Works all home football game days and other athletic home events as determined by the Manager for Ticket Sales and Assistant Athletics Director for Ticketing to service ticket buyers.
Achieves and exceeds weekly, monthly, and annual sales goals by performing daily outbound calls and setting face-to-face meetings and tours.
Provides superior customer service to prospects, ticket buyers and donors throughout the season.
Develops relationships across the department within all Auburn Athletics external units and Tigers Unlimited Foundation.
Works closely with the Manager of Tickets sales to create new revenue generating ideas.
Job requires ability to work a flexible schedule, including weekends, holidays, and evening hours. May need the ability to travel as needed to complete job duties and responsibilities. May perform other duties as assigned.
Minimum Education and Experience
Level I- Bachelor’s degree, no specific discipline plus 2 years experience with ticket sales, preferably with at a major Division 1 university or professional sports, or customer service experience.
Level II- Bachelor’s degree, no specific discipline plus 4 years experience with ticket sales, preferably with at a major Division 1 university or professional sports, or customer service experience.
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