Information Technology Specialist in Kansas City, MO for United Soccer Coaches Association
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Information Technology Specialist
The Information and Technology Specialist works with all departments of the National Office to gather requirements, understand business problems, and help implement the solutions to optimize and enhance the capabilities of existing technology. This position will have a heavy emphasis on Salesforce (CRM) and Fonteva (AMS.) Key Responsibilities: Develop and maintaining Salesforce reports, dashboards, and list views to ensure conformity and accuracy of data Review, develop and document formal business processes for the utilization of current infrastructure (Fonteva, Salesforce, Office 365, etc.) On the fly troubleshooting using support tickets and 3rd party providers, if needed Attend weekly status meetings with Nat


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