Creates and implements strategic initiatives aimed at improving efficiency and effectiveness of operations and staff.
Collaborate with other external areas (Marketing & Multimedia) to develop and implement initiatives aimed at increasing revenue and growing customer database.
Manage and create content for ticketing website, email marketing platform, and CRM system.
Student & University Engagement
Serve as point-of-contact for ticket sales with University departments including, but not limited to; Harvard Alumni Association, Dean of Students Office, Office of Community Affairs, the Graduate Council, and Graduate Schools.
Manage the distribution of tickets to off-site events such as Harvard/Yale, the Beanpot, Ivy League Basketball Tournament, and post-season events.
Harvard Crimson Reading Program
Manage the growth and development of the program, which currently includes more than 20 local schools and over 4,000 students.
Basic Qualifications :
Bachelor’s Degree required
3+ years of ticketing and/or sales experience
Additional Qualifications and Skills :
1+ years of managerial experience
Knowledge of various ticketing and email marketing platforms (AudienceView, Paciolan, Salesforce, etc.).
Outbound sales experience
Experience using Adobe Suite (Photoshop, Premiere, InDesign, etc.)
Physical Requirements :
Must have the ability to lift and move objects that weigh no more than 50 lb.
Working Conditions :
Evening and weekend work required.
Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.
Additional Information :
Harvard is a highly selective liberal arts college whose mission is to educate citizens and citizen-leaders for our society. The College is a residential institution of nearly 7,000 undergraduates and is located in Cambridge, Massachusetts. Harvard is deeply committed to the intellectual, social, and personal transformation of its undergraduates during their four years at Harvard.
The Department of Athletics offers 42 varsity programs for men and women, more than any other Division I school in the United States. We also offer extensive recreational and intramural programs.
Harvard employees have access to a competitive benefits package that includes multiple options for the health and well-being of our employees as well as ongoing professional development.
All formal offers will be made by FAS Human Resources. We regret that, due to the number of responses we typically receive, we may be unable to respond to phone calls or contact personally those applicants not selected for an interview.
We actively seek and welcome applications from diverse candidates and from those with a demonstrable commitment to a more inclusive society.
Commitment to Equity, Diversity, Inclusion, and Belonging :
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
Harvard is a highly selective liberal arts college whose mission is to educate citizens and citizen-leaders for our society. The College is a residential institution of nearly 7,000 undergraduates and is located in Cambridge, MA. Harvard is deeply committed to the intellectual, social and personal transformation of its undergraduates during their four years at Harvard. The Department of Athletics offers 42 varsity programs for men and women, more than any other Division I school in the United States. Cambridge is a lively, multi-cultural city adjacent to Boston, which is an undisputed hub of college and university life in the U.S. We believe that creating and maintaining an inclusive workplace allows employees from all backgrounds and walks of life to achieve their fullest potential. We also believe an inclusive culture is one that accepts, values and views the differences we all bring to the workplace as strength. We actively seek and welcome applications from members of underrepresented groups and from those with a demonstrable commitment to a more inclusive society.