Career Center

Reports directly to the Director of Ticketing; as part of the Ticketing Office management team, oversees Ticket Office operational activities including:

Primary Duties and Responsibilities:

1. Ensures all data and ticketing information is entered into the ticketing system and provides that information to all Ticket Office staff members
2. In conjunction with the Programming and Marketing staff, coordinates the information to set-up all Fan Club & VIP offers with designated agencies for sales and distribution
3. Acts as the liaison for various renter organizations and responsible for event creation in the ticketing system; interacts with ticketing staff on status of ticket sales and managing allotments; responsible for direct communication with event promoters
4. Advises, trains and supports staff in the use of the ticketing system and compliance procedures
5. Assists in the development and revision of specialized forms for reporting, audits, accounting purposes as needed
6. Assists in the supervision of Senior Customer Service Rep/Trainer as well as Customer Service Representatives

Qualifications/Experience:

A minimum of 5 years’ experience in Ticketing Operations with emphasis on event creation, Fan Club & VIP sales and assisting in staff training. Must possess excellent organizational skills, multitask abilities, strong time management skills and be self-motivating; experience using Tessitura ticketing software preferred

Includes a full benefits package. Send/e-mail resume to The Kravis Center, 701 Okeechobee Blvd., W.P.B, FL 33401 or jobs@kravis.org. The Kravis Center participates in an employment eligibility program thru E-Verify.    NO PHONE CALLS                        DFW