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Ticketing Operations Specialist
Responsibilities: Serves as the Museum’s ticketing expert. Is a resource for all areas of the Museum. Acts as the key driver and architect for special ticketing projects. Researches, advocates, determines timelines and implements new concepts that align with the Museum’s sales objectives. Builds out and tests all admission, program and event ticketing configuration needs in Tessitura, the Museum’s CRM and ticketing solution. Takes into consideration end-user experience and reporting requirements. Acts as the primary liaison to the Museum’s various stakeholders who create exhibitions, programs, films, and other ticketed experiences. Configures set-up in the ticketing system based on needs of each request. The prim
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