Summary/Objective The Assistant Ticketing Manager – Operations is responsible for creating events for sale in the Ticketmaster ticketing system and managing through day of show for events at BJCC facilities including Legacy Arena, Protective Stadium, BJCC Concert Hall, Theater, Exhibition Center, etc., as necessary. Required to work nights, weekends, and holidays as needed. The ideal candidate will have experience building complex events in ticketing systems (preferably Ticketmaster and Archtics), managing ticketing inventory, and monitoring and maintaining accurate data. The incumbent will possess exceptional guest service skills with the ability to foster strong working relationships with customers and promoters. Essential Duties/Responsibi