This role will work collaboratively with the Athletics Ticket Office to define, plan, and lead the implementation of Athletics' data warehouse as well as provide technical solutions and architecture design. This key position will collaborate closely with coaches, staff, and university IT/IS teams to ensure the effective integration of technology in both day-to-day operations and long-term strategic planning. The successful candidate will be crucial in supporting DePaul Athletics' commitment to innovation, excellence, and student-athlete success while ensuring that all technology-related systems and processes align with the department's goals and objectives.

• Directs & Deploys Technology Projects: Reviews and evaluates technology services for the Athletics department. Gathers requirements, researches technology options, and deploys technology, focusing on solutions that boost efficiency and effectiveness. Identifies opportunities for greater efficiencies, processes and cost savings. Implements projects and coordinates details with Athletics staff, IS, external departments and vendors.

• Supports Existing Technology Solutions & Directs Technical Support: Manage and support several technologies across multiple facilities, including access management, proactive updates, reactive troubleshooting, and downtime monitoring. This includes overseeing the CRM system, text-alert system, ticketing/payment processing system, digital signage program, locker room A/V integrations, Zoom/conferencing rooms, academic computer lab, ID access management system, fiber-based broadcast technologies, call center system/VOIP calling devices, golf simulators, video analysis software, website CMS, and several digital video/scoreboards. Provide first- and second-level support for staff members who have technical issues with their computers, laptops, and tablets. Oversees technical support for 200+ devices. Works with IS on more difficult issues relating to security, software, and hardware issues.

• Data Warehouse & Systems: Work collaboratively with the Athletics Ticket Office to define, plan, and lead the implementation of Athletics' data warehouse as well as provide technical solutions and architecture design. Collaborates with functional users and groups, gathers business needs, plans, and designs the data warehouse's logical and physical data structure and the data flow from source systems (internal and external to DePaul) into the data warehouse.

• Develop & Update Infrastructure Map/Documentation: Leads the strategic development and continuous refinement of a comprehensive, enterprise-wide IT infrastructure map for the Athletics Department. Collaborates with key internal and external stakeholders to assess, document, and update all system integrations, ensuring the infrastructure aligns with current and future organizational needs.

• Performs Budget Planning & Negotiates Vendor Contracts: Sets strategy for hardware resources; develops multi-year, budgetary cost projections that ensure sufficient hardware supplies, while also focusing on cost-savings measures; reconciles account expenditures with the University’s budgetary reports. Negotiates contracts for all software vendor relationships within the Athletics Department.

• Knowledge of and adherence to all NCAA rules, policies, and procedures pertaining to the department's communications and media relations function. Attend and participate in monthly NCAA rules compliance meetings.

• Responsible for managing a department budget.

• Bachelor's degree in a quantitative, technical, computer science, or related field. (MS preferred)
• 4-6 years of relevant experience.
• Up-to-date knowledge of PC and laptop specifications, maintenance, and troubleshooting.
• Demonstrated experience in identifying, evaluating,g and deploying new technology that boosts office-wide efficiency.
• Demonstrated experience deploying and upgrading systems; directing and managing technology projects. 
• Excellent communication and presentation skills, with the ability to clearly convey technical business issues and solutions to stakeholders at all organizational levels, both internally and externally.
• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks and deadlines. 
• Experience leveraging data and analytics to drive business decisions and outcomes.
• Quick to learn and proficient in adapting to new systems and tools.
• Demonstrated experience in working in a diverse urban and/or intercollegiate athletics environment. 
• Dedication to serving the department, the University, and the student-athletes with the highest level of leadership, initiative, and integrity.
• A working knowledge of NCAA, BIG EAST Conference, and University rules and regulations as they apply to intercollegiate athletics.
• Position requires working evenings, weekend hours, and select holidays during the school year.
• Attendance at select sporting and special events is required to support IT operations and overall event production. 

About DePaul University Athletics

DePaul’s 15 intercollegiate athletic teams compete in the NCAA Division I, BIG EAST Conference. DePaul University began sponsoring athletics teams in the early 1900’s, with intercollegiate athletics coming to fruition in the 1920’s. Legendary coach Ray Meyer helped put DePaul on the map in the 1970’s as the men’s basketball program elevated itself to national prominence. To date, the men’s basketball program has had 22 NCAA Tournament appearances. The women’s basketball program cut down the nets when it won the WNIT championship in 1988 and then again when it advanced to the NCAA Sweet 16 in 2006, 2011, 2014 and 2016. The program has reached the NCAA Tournament 24 times. Through a bold new vision for the future—led by Vice President and Director of Athletics DeWayne Peevy—DePaul Athletics looks to become the premier program in the BIG EAST Conference through a focus on winning championships with integrity, building champion students through education and intentional development, and serving as a visible ambassador for DePaul University and the Chicago community. DePaul Athletics has a storied tradition and is uniquely positioned to support the university's mission a...nd commitment to academic excellence, real world experience, community engagement, and systemic change. Further, the department is steadfast in its commitment to grow the university’s national exposure and enrollment through athletics.

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