Job Purpose:  Responsible for assisting with the management of the day-to-day affairs for the Ticket Office (Wings Event Center, Kalamazoo Wings ECHL team, Ice Events). Responsible for supporting Ticket Office Manager in all aspects of the Ticket Office operations, including hiring and training of staff.  Must relate to all levels of management and have the skills to identify with the public to ensure the facility's high level of customer service.   What You’ll Be Doing May include, but not limited to: Assist the Ticket Office Manager in the day-to-day operation of the ticket office Manage the Ticket Office for select events or when the TO Manager is out of the office