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Assistant Director – Ticket Sales & Fan Engagement
University of Wisconsin Milwaukee Athletics
Application
Details
Posted: 09-Jun-25
Location: Milwaukee, Wisconsin
Type: Full-time
Categories:
Operations
Operations - Ticket Office
Sector:
Collegiate Sports
Salary Details:
This is a 12-month full-time limited, non-teaching Academic Staff position. This position comes with a competitive salary and benefit package.
Required Education:
4 Year Degree
Working closely with the Assistant Athletic Director for Ticket Sales & Service and the Director of Marketing & Fan Engagement, the Assistant Director of Ticket Sales & Fan Engagement will develop and implement ticket sales strategies and marketing outreach initiatives with a focus on revenue generation for Athletics. This position will be tasked with generating revenue through proactive, outbound ticket sales efforts that focus on group sales, new season memberships and renewals with a primary focus on the basketball programs. In addition, this position will also be the primary marketing and game entertainment contact for select Olympic sport(s) creating a strategic marketing plan and directing game entertainment elements for those sport(s). This position will also be responsible for managing campus and community outreach, student engagement efforts, external events, and assisting with box office operations.
Interested candidates should submit a cover letter addressing their qualifications, a resume, and a document listing the names and contact information for three professional references. Please send by email to Adam Ahearn at ahearn@uwm.edu. Applications must be submitted by 5pm CT on Friday, June 27, 2025.
Minimum Qualifications:
Bachelor’s degree, or combination of education and relevant work experience.
At least one (1) year of experience working in college athletics or a professional sport setting.
At least one (1) year of experience actively soliciting ticket sales through a high volume of outbound customer contacts such as phone calls, emails and other strategies.
Demonstrated excellence with verbal, written, and communication skills.
Preferred Qualifications:
Experience coordinating in?game promotions/game entertainment elements and student marketing/engagement initiatives.
Experience organizing community engagement and outreach activities.
Knowledge of using ticket sales software such as Ticketmaster, Account Manager and/or Archtics.
Experience using platforms used to design and send mass emails for ticket sales and promotions.
UWM and Milwaukee have it all. Join the UWM family and the Milwaukee community and grow professionally and personally in your career and life. As the most diverse institution in the University of Wisconsin System, we are a learning destination for nearly 23,000 students. The comforts and connections of a major metropolitan city meet the resources and expertise of a world-class research institution at UW-Milwaukee. UWM and the Milwaukee Athletics Department promote a culture in which diversity and inclusion are integral components of staff professional development and the student-athlete educational and athletic experience.
