Starkville, Mississippi
Pittsburgh, Pennsylvania
Posted: 10-Nov-25
Location: Raleigh, North Carolina
Type: Full-time
Salary: $49,900.00 - $74,900.00
Categories:
Sector:
Required Education:
Applications close Nov 21 11:59 EST
You’re the Ideal Candidate if You Have:
Proven experience in live events, strong customer service, interpersonal and problem-solving skills, as well as proficiency with Microsoft Office and ticketing software. Ability to take ownership and responsibility during challenging situations.
Job Summary
This position is devoted to providing direct customer service to the public by responding to inquiries, reservations, payments and event ticket sales logistics. This role provides specialized and technical customer service work and may serve as a lead worker to other staff. Work includes generating and maintaining a filing system for each scheduled event; maintaining financial transaction reports and personnel records; making daily revenue deposits; selling tickets; running opening and closing reports; and assisting with ticket sales logistics including pricing, scaling, and VIP package development.
What You'll Do
- Coordinates and monitors box office activities; provides technical and specialized support related to box office operations and procedures; performs ticket sales.
- May serve as lead worker by assigning work and monitoring work completion.
- Prepares and maintains a filing system for each scheduled event; organizes event and ticketing information.
- Performs box office opening and closing procedures; prepares cash drawers; verifies daily revenue receipts and prepares bank deposits.
- Assists in preparing and maintaining financial reports; prepares schedules; maintains personnel records.
- Assists with event sales logistics including pricing, scaling, sales package development and marketing; provides ticketing information to partner and promotion companies.
- The ability to work a flexible schedule, including evenings, weekends and holidays, as determined by venue events.
- Performs other duties of a similar nature and level, as assigned.
Knowledge of: Ticketing systems, seating areas for all venues, computer applications such as word processing, database, and spreadsheet applications
Ability to: Lead a team, communicate effectively to resolve problems, organize financial statements
High School diploma or G.E.D. equivalency; 1 to 3 years' experience in ticketing systems or related field OR
Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted